I was on hold for 40 minutes before I got through, but once I did I was able to get everything worked out! I know it is a bummer! I googled a time clock with seconds and I would have up on my computer whenever I would call. Hi this is 5 days old but I just wanted to say THANK YOU for this write-up, took ~90 minutes to get my issues resolved (some disqualified claims). All you are doing is getting through the phone line to talk to someone. According to Colorado unemployment work search requirements, you must register for work search services with a Colorado Workforce Center within four weeks of filing a claim in order to remain eligible for benefits. I spoke with an agent yesterday via live chat to get the issue removed. The Unemployment Insurance Program requests information from both the claimant and the employer as to the reasons for the job separation. A Denver native, Kim has an MBA from the University of Denver and a BS from the University of Colorado. A place for your unemployment insurance questions. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their benefits claims. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. About 2 months after posting this they made it harder to get through once again. Press question mark to learn the rest of the keyboard shortcuts. Ever since I had to reopen my claim, my payments have been ‘on hold’ for a seperation issue. To be eligible to receive unemployment benefits in Colorado, you must be unemployed through no fault of your own and must be able to work, be available for work, and be willing to seek and accept suitable work. I also started dialing at 7:59:30, and would typically get through after a few busy signals. Back on the r/Unemployment Subreddit, people share their secret tricks for a chance to get through a live person in less than 500 calls. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1, 2.) There are two ways to apply for state benefits: Online through the state’s coloradoui.gov website or by calling the customer service line. I’ve gotten a couple payments, but now I can no longer request payment. Happy I could help you out! Colorado has been approved to tap into federal money to pay an extra $300 in weekly unemployment benefits. I spoke with an agent yesterday via live chat to get the issue removed. [COLORADO] How to get through on the phones and $600/week federal government bonus update. A few times, I listened all the way through the message and then it would hang up. The state, which has battled fraudulent jobless claims since the pandemic began, tested the identity verification system ID.me on 500 people whose benefits are on hold due to suspicious activity. The payment of unemployment insurance benefits is supported by the collection of premiums from employers. The lady will recite your social security number to you, then dude says to press 1 of it is correct, if it is correct, press 1. Just fixed my problem this morning in PA and treated that rep like a queen... Did you use the 800 or the 303 number when you did this? Virtual Workshops count as valid work search activities ( Source ). It does, it's just not guaranteed anymore. Kim Henderson and her gross negligence and inability to perform her job has caused great harm to the Great People of Ohio. His web browser extension has been downloaded more than 1,800 times, according to the program’s webpage. Does anyone have any insight on how to get through to the unemployment office ? For 4/11 and 4/18, I should see those next week. I don't think this method works anymore unfortunately.. At approximately 08:00:30, about 9 redials in, the call went through! Contact Unemployment Insurance to File a Claim. Colorado's unemployment insurance system struggled this week as the state launched a new platform for self-employed workers, while also paying out $600 a … It is absolutely disgraceful. So, please sign the Petition to Show We are Fed Up! This is an official communication from the Colorado Department of Labor and Employment Unemployment Insurance Division. I used it as my guide, and it helped me keep faith that I would eventually get through. I have just a simple question for unemployment office but I cannot get through. After weeks of complaints, this week the EDD added a new number, new hours and hundreds of extra employees to get people the unemployment answers they are desperate for — but has it helped? Press J to jump to the feed. Nearly 30,000 out-of-work Coloradans requested an unemployment payment on the state’s upgraded computer system by Sunday evening after a long-awaited technology update was completed. 6.) Please remember to be nice. Colorado law provides for the availability of up to 13 additional weeks of federally-funded unemployment benefits, called State Extended Benefits (SEB), when the state’s insured unemployment rate exceeds five percent. Over the past five weeks (through April 25) a total of 317,583 regular unemployment initial claims have been filed, according to CDLE. It's just a question they ask on the phone line, it doesn't matter. I would try that first. Every time I called it either was busy or I got a message saying they were experiencing extremely high call volumes and they would hang up. UPDATE, Jan. 11, 2021 at 12:30 p.m.: Colorado’s Department of Labor and Employment announced Monday at noon that more than 100,000 people had accessed the … The number is (303) 536-5615. Apparently my base years were overlapping since I only had 660 hours this year, and they had to use a prior year to have my claim approved, but since my separation from employment that prior year did not qualify me to receive benefits it was causing my weekly claims to be denied and preventing my current claim from processing correctly. It does, it just takes a lot of tries. I'm really sorry that you are dealing with this, it took a full year for me to get mine worked out. Locate the CO unemployment office nearest you to get directions and contact information. However, it’s not working for many. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. More posts from the UnemploymentWA community. You can address your claim, or have questions answered about your qualification status directly from the state unemployment office. It just says they’re busy. It's all done online and it usually takes me an hour or less to complete a workshop so it shouldn't be a problem doing some every week. I've been trying to call for about a week and a half (not SUPER diligently but you know, 5-10 tries at a time a few times a day) and TODAY I noticed the IVR was putting me on hold between confirming my SSN and when it asked for why I was calling so I kept at it and I DID finally get through to a legit hold and was able to talk to someone. I was able to get my employee that has been waiting since April to get her claim through by using this. Did you reach out to state reps yet? Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us One day I wanted to see what happened if I pressed 2 on the dialpad when that message was playing, and THAT is when I pressed 2 for having an existing claim. Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program. Sometimes if they are open you will get through to this point and they will tell you they are experiencing extremely high call volumes and hang up. By using our Services or clicking I agree, you agree to our use of cookies. That is great news, so glad I could help! But only 138 followed through to prove they are who […] So far multiple people have been able to get their unemployment claim issues resolved by trying this and since it is still a viable option, I wanted to make sure that more people get the help they deserve. That would have been so discouraging, so happy you got things worked out! I got my extra $600 for the week of 4/4 and 4/11 today. You will again be told that this line is not for general unemployment questions, it will then again repeat if you are self employed or have worked under 680 hours and would like to file a claim to press 9, Press 9. I knew my best bet would be calling around the time they open (because let's be honest if you're unemployed you're not jumping out of bed in the morning). I do not believe there was anything in the first message to indicate that you need to press a button to continue, but you sure do!! So glad you were able to get everything worked out. I had 9 weekly claims all showing disqualified, even though I had gone through with verifying my identity and received a letter stating that I was approved for benefits. They just hang up on everyone now. Colorado Unemployment Offices List Locate the CO unemployment office nearest you to get directions and contact information. Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us They don’t even allow you to stay on hold. That's good to hear! I can't access my benefits all because I can't get ahold of a human at ESD. He kept thanking me for my patience and how nice I was being. A place for people in WA to discuss ESD, their website, policies, and other related matters. You will then be put on hold until a customer service rep can assist you. I first filed in December of 2019, filed my Appeal in August of 2020 and didn't have my hearing until December 10th. Busy signal every time I called, but this time I continued to redial every time I got a busy signal. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their … The payment of unemployment insurance benefits is supported by the collection of premiums from employers. Hey! Long story short, my payment dated 1/16 (this week) was cleared but my past two payments from 1/2 and 1/9 are still on hold. Just wanted to thank you for this. Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage As an update on the CARES $600 weekly bonus, I was told mine from 3/28 and 4/4 was approved today and that I should see in bank as an additional payment tomorrow. Let's put pressure to get the Unemployment Czar of Ohio removed. This was SUPER SUPER helpful, thank you so much for taking the time to post it. I've been trying to contact Colorado Unemployment on the phone for weeks as I'm sure many of you have. Now I'm 3 weeks in the hole and my bills are soon due. Nearly 30,000 out-of-work Coloradans requested an unemployment payment on the state’s upgraded computer system by Sunday evening after a long-awaited technology update was completed. 5.) The Allentown resident — who also struggled to get through to an unemployment service center — made a program that badgers the agency’s online chat bot until someone answers. Keep a folder for each week with your work search log and your certificates and proof of any other work search activities you did for that week in case you're asked to show proof or are audited, New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. I have called the unemployment line literally probably three thousand times. Then I tried calling at 07:59:20 and 7:59:25 and got through but the message told me they were currently closed (even though the pause I mention above happened after 08:00). First step is to get this inept leader out. Then there is a pause (where I assume the system checks to see if there is a queue to put your call in). UPDATE, Jan. 11, 2021 at 12:30 p.m.: Colorado’s Department of Labor and Employment announced Monday at noon that more than 100,000 people had accessed the system with more than 43,000 … A way to categorize claims. I wanted to share one thing I learned. I recommend the online career workshops here you get a certificate that they can verify. THANK YOU, THANK YOU!!!! The unemployment division's call center — which has typically been open 8 a.m. to 4 p.m. Monday through Friday — has expanded to include Saturday hours from 12-4 … So this has been working relatively well up until about 2-3 weeks ago from this time of this post. If you’re receiving unemployment insurance benefits and are working as an election judge in Colorado, up to the first $1000 of your election judge wages (pre-tax) are not reportable as wages to the Colorado Department of Labor & Employment (CDLE). Enter Nigel Smith, a 24-year-old freelance computer coder. Here is how to speak to a real person for your Unemployment claim woes. I cannot believe the way they have hung us all out to dry the way they have. Ever since I had to reopen my claim, my payments have been ‘on hold’ for a seperation issue. "This is a real problem right now in Colorado. News 5 has provided an all-in-one resource to get your questions answered about unemployment benefits, mask requirements and COVID-19 help for small businesses and organizations. After figuring this all out I was told that my case would be escalated and monitored to ensure that the corrections were being made to my account, and that I will receive my retroactive payments back to my original filing date 9 weeks ago in one lump sum by next week. That number is 303-318-9000 for people in … She also told me to look out for an 800 number ending in 6022, that would be them calling if they needed further information or to inform me of anything and she also suggested that I check my Eservices account daily in case they sent me any messages on there, and to monitor changes made to my claim and payment status. You can address your claim, or have questions answered about your qualification status directly from the state unemployment office. Then I would try every minute or so for 10 minutes until i got frustrated and gave up in the short term, but I would try sporadically throughout the day never with any luck. Keep filing and keep at it. This isn't pleasant but it was working, that is up until the point they stop taking calls. Dude will come back and tell you to enter your social security number, enter it, 4.) It seems we're now back to the "call volume is too high please call back later" message. Thanks for the info, I’m going to try this tomorrow morning. Because of a ESD software bug, I have to file my PUA claim under my inactive regular UI claim and call in every week to a tier 3 agent to have them manually move it over to the correct account. Work Search Requirements Colorado Work Registration Program. Several days I tried calling at 07:59:35 or 07:59:40 and didn't get a message or busy signal the call just disconnected. I tried to get ahold of another agent today but no luck. Another suggestion is to go to this webpage https://app.leg.wa.gov/DistrictFinder/ and email your district representative(s) regarding your unemployment issues, they can help light a fire under the asses of whoever is on your case and help to get the ball rolling. If they are closed, they tell you and then disconnect the call. [Colorado] Advice or Tips I've been trying to contact Colorado Unemployment on the phone for weeks as I'm sure many of you have. That is great news! Do you need help filing an unemployment claim but cannot get through to the call center? After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! When you call before they open or after they close, there is message that explains the CARES Act and when self-employed can file, blah blah blah. !PRESS 7!!!!!! Colorado Unemployment Claimants Struggle To Get Answers About Missing Benefits During Holiday Season By Kati Weis December 29, 2020 at 11:20 pm Filed Under: Colorado News , Colorado Unemployment I hope this helps shorten the learning curve for anyone trying to get through on the phones to Colorado Unemployment. Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage You will get through at some point. Please complete this request for a return call. I have myself been trying for 3 straight weeks to get through. Colorado ’ s identity verification safeguards took a full year for me to get ahold of a human ESD. Could help states are having the same issues with jammed phone lines a full year me... Phone for weeks as i 'm really sorry that you are dealing this. Please sign the Petition to Show We are Fed how to get through to colorado unemployment reddit allow you to your. 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